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#440 Firefox Problems with Simple.TV

Posted by Patrick@STV on 09 August 2013 - 07:30 AM

Hi all.

The latest version of Firefox (v23) has introduced a security feature which is causing an issue navigating the Simple.TV website or running the Simple.TV setup.

What you may see is various pages on the Simple.TV website appear completely blank. This is a very high priority issue for us and we are actively working on a solution on our side, until then however you may choose one of the following workarounds to enjoy Simple.TV.

Temporary Workaround (You will need to do this every time you visit the Simple.TV website)
1) Browse to the Simple.TV Website
2) Click on the shield icon at the left side of the address bar
3) Click on the "Keep blocking" pulldown menu and choose Disable Protection on This Page


Longer Term Workaround (Only need to do this once)
1) Type "about:config" in to the address bar of Firefox
2) Search for security.mixed_content.block_active_content
3) Double-click on the line "security.mixed_content.block_active_content" and you will see the value for "true" change to "false"
4) Refresh or reload the Simple.TV website


#273 channel signal strength meter

Posted by crichardson32 on 25 June 2013 - 12:44 PM

I would love the ability to do a scan or go into setting and see what the signal strength is for the channels so i can make adjustments of the antenna or disable certain channels



  • optikhog, zwei, DG1 and 7 others like this

#28 Please create a Plex Plugin

Posted by DG1 on 30 May 2013 - 06:56 PM

This was a suggestion on the previous board, so just making sure it gets back on the list.

  • Patrick@STV, gad52, tac979 and 5 others like this

#7105 Fixed "We're looking for your Simple.TV" with a little hack.

Posted by AndyCouch on 30 August 2014 - 02:37 PM

I just got a Simple.TV and I was stuck on the "We're looking for your Simple.TV" like everyone else.  I tried everything I found on the forum, but nothing worked.  One thing I did notice in the web console was that it was trying to access on the STV, but getting a 404.  I suspected that the fact that it couldn't find that file was keeping it from proceeding.


I'm a web developer by trade, so I started digging. Sure enough, it was choking on not being able to load that one image.  So I looked through the code and found the step right after that check and gave it a little nudge to keep going. This is how to do that:


I looked at the Network tab and noticed a request to simple.tv's servers that returned a JSON object that contained all the info about my device. So I knew it was getting that far. The request you're looking for is https://us-my.simple...ountGUID=xxxxxx where "xxxxxx" is your account ID. So you'll have to look for that request to get that ID.  Once you see that request, just open that request URL in a browser window. You'll see something like this:




Now, copy everything between the [] brackets to your clipboard. From the page that says  "We're looking for your Simple.TV", open your developer console and type the following:




Then paste the part you copied, which should now look something like this:




Then type:




When you're all done, the command should look like this:




When it looks right, hit the enter key.


If it worked, it should have found your Simple.TV and allowed you to continue.


Hope that helps!



  • murrr77, Alsymer, frostynerd and 4 others like this

#622 Manually Add Channel

Posted by mplspaul on 13 September 2013 - 05:07 AM

I would love the ability to manually add a channel to the channel list by typing in it's channel number (ie. 11-1) even if it is not picked up during channel scan. I can't seem to scan and get all my local channels detected at once. Each time it is a different one that is not detected though. It would be nice to manually add a channel even if the reception is not solid all of the time or during scanning.

  • Vinoh, Mike N, floyds8tvcs@netzero.com and 4 others like this

#2295 Cannot get beyond "We’re looking for your Simple.TV"

Posted by GeoNomadic on 04 January 2014 - 04:09 PM

I just had to do a complete reset to install a larger hard drive, so I encountered this problem again. Last time was a couple of months ago and the thread that helped me must be back there somewhere. Simple TV was never any help, but this community came to my rescue.


So, my experience this afternoon, which ended in success:


Chrome still doesn't work.

IE (at least the version I am running) doesn't work.

FF does work BUT you have to click the shield to left of the URL and disable the security that is blocking simple.tv from finding your box.




It is simply astounding that this problem persists for so long.

  • Muscy, rgardner518, Poof and 4 others like this

#2307 Commercial Skip feature(s)

Posted by Auramancer on 04 January 2014 - 07:38 PM

Ideally, an option to automatically detect commercials and not record them (alternately skip them during playback).

Barring this, a change to the Roku app to allow 30 seconds forward, 10 seconds back skipping (which the iPad app appears to provide). The current FF/Rew could be OK if thumbnails were shown, if that's easier.

I've been far too spoiled by skipping capability on DVRs.
  • MeeBee, lars4, ShakeSpear and 3 others like this

#8816 My solution to "fix" the SimpleTV 2

Posted by jwbowers on 09 March 2015 - 06:40 PM

I agree with Zenman11's recent post in this forum - heat is not the issue.

I've had the SimpleTV 2-tuner unit for about a year now. I love the service and I love the unit... when it works. The problem, as many of you can attest to, is that the unit is unreliable and shuts down often and unexpectedly. I've tried modifying the unit with a few different heat sinks and cooling enhancements that were suggested by other members of this forum. Each time it seemed to help somewhat, but the unit would eventually crash/lock up/go offline again. Whenever this happens, I've had to do a hard reset - unplug the unit and plug it back in - to get it back online again. And that got me thinking...

If re-booting the unit brings it back online and doesn't seem to have any adverse affects, why not just power cycle it every night? My solution... a lamp timer. Since I know that I will never need to record anything at 3:00 am, I set it to turn off at 3:00 am and then back on at 3:30 am. So far, the unit has been running flawlessly for four weeks straight. It's always online when I expect it to be, and it hasn't missed a single recording since I made the change. As an added bonus, my wife is happy now, too.

Should this be necessary? Absolutely not. But I paid a lot for the unit and for the lifetime service, and I really just want the thing to work.And now it does. I'm inclined to believe that it's a software issue, and hopefully the SimpleTV engineers will figure out a fix. In the meantime, if a ten dollar lamp timer makes it work reliably and I don't have to keep rebooting it manually, then I'm satisfied.
  • Zenman11, LTT, yoda and 2 others like this

#88 Please create a Plex Plugin

Posted by Patrick@STV on 05 June 2013 - 05:08 PM

Back officially on the list.


We're in the process of documenting our APIs so that we can share both them and sample hardware with a Plex developer.

  • Qbus, beepbeepbopbop, myotheraccount and 2 others like this

#8342 Simple.TV "Video File Utility" to download & delete videos

Posted by ScottC on 24 January 2015 - 09:49 AM

I think Simple.TV should develop a very simple "Video File Utility" web page.


Customers could use this new web page to sort all video files stored on a hard drive, by Gracenote names (if known), file ID, size/length and date.  If you click on a video file, it would play a low resolution preview in a pane or pop-up.


This would give all Simple.TV customers the ability to download a video file or delete it (to free up disk space).  It would serve the purpose of exposing our hard drive files to a simple UI [user interface], giving us all the ability to decide what we want to do with our own video files (many orphaned after the 1/20/15 server outage), and also finally add the ability for all customers to download video files from their hard drive (as originally promised).


What do you think?  Please add a "+1" if you like the idea!

  • Joe.VanAndel, viper, MeeBee and 2 others like this

#624 Electronic Program Guide on Roku

Posted by mplspaul on 13 September 2013 - 05:18 AM

Your program guide or EPG on the website is awesome! It would be cool to see that in grid form on the Roku if possible? Even if it isn't the full guide (for example you could show the next 2-3 hours). 

  • Teknofile, MeeBee, jimmyS and 2 others like this

#603 More Recording Options

Posted by Wolfman-K on 10 September 2013 - 07:20 AM

It would be good if we could set some limits on saved recording.  


For example, I record Letterman every night, but I don't often get a chance to watch it.   When I looked at the recording I had over a hundred shows recorded.  It would be great if I could limit that to the last few weeks or last 10 episodes or something.


As it is now I have to set myself a reminder to go in and delete shows a month at a time.  



  • mplspaul, jbserra, Lego and 2 others like this

#451 Two words that could be HUGE for Simple.TV

Posted by Patrick@STV on 12 August 2013 - 12:11 PM

Without going into much detail here, this work is currently in progress for web and android/ios clients. ;)


I can't answer any other questions about this yet, suffice to say that I'm looking forward to it.

  • CordCutter, Wolfman-K, Ronnie and 2 others like this

#449 Two words that could be HUGE for Simple.TV

Posted by CordCutter on 12 August 2013 - 09:17 AM

There are two words that would make this product 1000 times more useful and would have me recommending it from the rooftops!!!! 
"Save As"
Giving people the ability to save their shows from the web as MP4 files (in high, medium or low quality) would be huge. I know you're talking about adding similar functionality to your tablet apps but adding it to the native web app would be even better.
You'd be able to download something to watch when you know you won't have internet access (like on train with spotty service).
You'd be able to share a recording with mom and dad across town, if they missed "Dancing with the Stars". 
You'd also be able to easily get access to what's on your Simple.TV hard drive, which would mean that expanding or replacing it wouldn't be a big deal (because you could simply back up your recorded shows elsewhere).
You'd also be able to easily watch a program on your PS3, XBox 360 or whatever the next big connected device is (saving your developers from trying to be all things to all people).
MP4 is a universal standard that works for everyone. "Save as" would be a simple answer to SEVERAL user concerns and complaints.  
Going to a friends house to watch a show but they don't have a Roku or wifi. No worries, just "save as" and now that episode of "Kitchen Nightmares" is on a usb stick or on your phone with hdmi out. 
Two simple words and the utility of Simple.TV increases exponentially. Please, please, please tell me that you're working on something like this.
P.S. if there are concerns about bandwidth/servers/user experience, you could always limit high quality "Save As" to the home network. 


  • Joe Evans, Ronnie, Chris.TV and 2 others like this

#1169 How about some love for your original Kickstarters...

Posted by Placeman on 08 November 2013 - 06:19 AM

Now that the new Simple.tv DVR has been officially announced, may I suggest a great opportunity to not only get more of these devices out there, but to get them into the hands of your more vocal supporters....


Offer an upgrade mechanism for us early adopters, especially those of us that kickstarted this business.  The program would let us send our original DVR's back along with a nominal fee in exchange for a new 2.0 DVR.  You could take the old ones, "factory refurbish" them and re-sell them through your distributors.  This would put the latest hardware in the hands of those of us who supported you from the beginning.

  • zwei, Derek, Gigi and 2 others like this

#8157 Another customer saying so long and thanks

Posted by dicharre on 21 January 2015 - 11:24 AM

I purchased my Simple TV on a pre-order with a lifetime subscription and received it in October of 2012.  I was eager to get rid of my overpriced and underused cable TV package and Simple TV looked like it could play a key part in my new setup.  The first few months were rough.  The device was frequently unable to tune into live content and recordings were generally more likely to fail than succeed.  My wife, to say the least, was not impressed.  Still, I urged her to ride it out and, in time, the device became more and more stable and even my wife was pleased with the result.


When the two channel model came out, I was curious, but I ultimately steered clear due to the horrendous reviews and the abundant complaints of excessive noise.  I figured I would wait to see if the company could straighten itself out with a third version.  Lately, though, we’ve all watched as the company became more and more reluctant to communicate with its customers.  Between the radio silence and the relative dearth of updates, I've realized, as so many here have, that this is a company seemingly on life support and any surprise turnaround is increasingly unlikely.


With this recent incident, my wife is upset again.  This time of year, she only really relies on our Simple TV to do one thing: record Downton Abbey. Fortunately, she had watched the latest episode a few hours before the scheduled maintenance, but now, all her recordings are gone- except one incorrect recording mislabeled by the EPG.  


The facts are what they are- my wife is unhappy; the company has failed to sufficiently communicate with its customers generally and specifically in regards to this recent event; and there are not only more attractive options out there now, but I admit I'm hard pressed to think of any that look worse.  I've placed my order for a 4-tuner Tablo and expect it to arrive tomorrow.  I’m sure there will be problems with it and features I’ll miss, however I’m excited not only for the new adventure but also to be part of a platform where there appears to be actual development and excitement.  At the least, Tablo’s upcoming Roku interface certainly shames the SimpleTV interface.  While it is unfortunate to have to spend more money on this project, I've saved more than enough thanks to SimpleTV to cover my cost of the SimpleTV and the Tablo.  So thank you, SimpleTV. And thank you to this community.  I wish those of you who stick around all the best of luck.  So long.




  • Kevin, txmed, Seattle2017 and 1 other like this

#548 Device is not detected in the network

Posted by Paolo C on 04 September 2013 - 07:50 AM

For everyone with the same issue as mine, I was able to detect the device by using Chrome instead of Firefox this suggestion came from the support people at simple.tv; also, instead of using my portable (wireless to network) I used my desktop computer which uses a lan wire to my router.

  • Bitburner, jtutin, Johnnybravodbu and 1 other like this

#138 Sport Recordings time extension.

Posted by Richard Moore on 07 June 2013 - 10:50 PM

I would love a feature to force an individual recording to be extended. This is needed so the program doesn't get cut off during overtime, a rain delay, or whenever a program exceeds it's normal scheduled time.
  • pantheman75, jbserra, Lego and 1 other like this

#126 I'd love the ability to resume where I left off on a different device.

Posted by optikhog on 07 June 2013 - 06:05 AM

One of the minor annoyances of the Simple.TV for us has been the scenario of starting a show in the living room, stopping the show to put the kids to bed, and then going up to the bedroom to finish watching the show only to discover that we're starting from the beginning again on the second Roku unit and have to hunt for where we were.


Putting in a universal placeholder for resume (a la Plex) would be truly a great feature and would go a long way towards my wife actually using the device more often.



  • Phil, pantheman75, Richard Moore and 1 other like this

#1048 Sport Recordings time extension.

Posted by jbserra on 25 October 2013 - 01:16 PM

We need the ability to pad a sporting event!  I bought this to get HD sports and my first attempt was cut short with 7 minutes left to play.

Also, I need to be able to create a "Series" for an NFL team.  Right now I have to look at the schedule and go find the game and hit record.  Searching for NFL is worthless!  Please give us a keyword Series so I can say "Greenbay Packers" and be done with it!

Lastly, we need to be able to watch the recording from the beginning while it's recording.

3 things and then Simple.TV would work great for sports.
  • jbserra, Lego, sodakar and 1 other like this